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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Yamin

Nicole Yamin

May 18, 2026

5  out of  5
rating by Nicole Yamin
"Crystal & her team treat you like family! They have taken great care of me with very fair prices for several years. I was recently hit by a drunk driver and without hesitation they handled my situation beautifully. There is so much to consider after a car accident. Crystal's team put me at ease and allowed me to deal with the emotional stress and anxiety that comes with a scary crash. They are thoughtful, considerate and great to work with. I'm so thankful to have them looking out for me and my family. Nicole"
We responded:
"Thank you, Nicole, for sharing your experience with us. We're grateful to have been able to support you through such a challenging time and are glad to hear that Crystal and the team could help ease your stress. Your trust in us means a lot, and we're here for you and your family whenever you need us. "
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Betsy Bailey

May 18, 2026

5  out of  5
rating by Betsy Bailey
"Online experience was easy to understand and Julie followed up with a phone call to explain coverage and let me know what other offers were available. Not pushy at all. Very pleasant experience. Rates saved me money with better coverage."
We responded:
"Thank you, Betsy, for sharing your experience! I'm glad to hear that Julie was able to assist you effectively and that you found our online process straightforward. It's great to know you saved money while getting better coverage. "
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Baltazar Rodriguez

May 16, 2026

5  out of  5
rating by Baltazar Rodriguez
"Thank you Mitchell for all the help, I called to see if he ca get my grandparents better coverage and beat their price by $90! Was an overall help made the process very easy"
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Donald Dennison

May 15, 2026

5  out of  5
rating by Donald Dennison
"Crystal and staff have been very helpful with helping me switch to state farm a policy. I highly recommend getting quote."
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Tina Kuwamura

May 14, 2026

5  out of  5
rating by Tina Kuwamura
"I had a wonderful experience with State Farm I can’t say enough about them you’re awesome"
We responded:
"Thank you, Tina, for sharing your experience with us! We're glad to hear that you found our service awesome. Your feedback means a lot to our team. "
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Mirna Sanchez

May 13, 2026

5  out of  5
rating by Mirna Sanchez
"“Excelente atención y muy buen servicio. Siempre amables, profesionales y dispuestos a ayudar. Muy recomendados"
We responded:
"Gracias, Mirna, por tus amables palabras. Nos alegra saber que nuestro equipo te ha brindado un servicio amable y profesional. Estamos aquí para ayudarte siempre que lo necesites. "
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Brittany Sherman

May 12, 2026

5  out of  5
rating by Brittany Sherman
"Heather Ricks is professional and goes above and beyond to assist their policyholders."
We responded:
"Brittany, we really appreciate you taking the time to share this! Heather’s commitment to providing exceptional service truly shines, and we’re thrilled it made such a difference in your experience. Thanks for being part of our community!"
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Dhristian Davila

May 9, 2026

5  out of  5
rating by Dhristian Davila
"Jessica Flores was absolutely amazing. 10/10 explained my benefit, handled the call so professionally. She’s absolutely fantastic!"
We responded:
"Thank you for your feedback! We're glad to hear that Jessica provided such a professional and clear explanation of your benefits. Your support means a lot to us. "
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Deborah AYALA

May 5, 2026

5  out of  5
rating by Deborah AYALA
"Melissa helped make the change of insurance so easy and stress-free. Thank you Melissa for "like a good neighbor...State Farm is there" I appreciate your expertise and help in sending me my new cards!"
We responded:
"Thank you, Deborah, for sharing your experience! We're glad Melissa could assist in making your insurance transition smooth and stress-free. Your appreciation means a lot to us."
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Steven Dalrymple

May 1, 2026

5  out of  5
rating by Steven Dalrymple
"Sydney is great - personable and on top of things. Appreciate the support and effort."
We responded:
"Thank you, Steven, for your kind words about Madison. We're glad to hear she provided you with professional service. We appreciate you taking the time to leave us a review!"
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janae bivens

May 1, 2026

5  out of  5
rating by janae bivens
"Mitchell was able to bundle my coverage and keep me well below the budget I had set. Switching from my previous provider to them was quick and simple. Amazing team."
We responded:
"Janae, thank you for your wonderful feedback. We're thrilled to hear that Sarah provided you with exceptional service and helped find the right coverage for you and your daughter. Your satisfaction is our priority, and we appreciate your trust in our team. "
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Julio Ramirez

April 30, 2026

5  out of  5
rating by Julio Ramirez
"Mitchell was amazing he's been working with me for over a year and has been super patient and understanding. I appreciate all he did in trying to get the right price and policy that fit my needs. If he wasn't persistent and willing to work with me I may have taken my business elswhere."
We responded:
"Thank you so much, Julio, for sharing your experience with Mitchell! It’s wonderful to hear how his patience and understanding made such a difference in finding the perfect policy for you. We truly appreciate your trust and can’t wait to continue serving your insurance needs!"
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Dave D

April 30, 2026

1  out of  5
rating by Dave D
"Terrible experience. Never ending issues with inaccurate withdrawals. Poor follow up and knowledge from the staff. They all seem new and like they are still learning the basics."
We responded:
"Hi Dave. We looked into our records and couldn't find a customer by your name and last initial. We also could not recall a customer in the past few months that was upset about inaccurate withdrawals. We would love the opportunity to review your bill and help explain it. Rates and withdrawal amounts only change if a policy change was made or perhaps at renewal. It is our office policy to return all calls and emails by end of day, and we strictly adhere to twice a week trainings - for 17 years straight. Additionally, Sydney and Bobbie who handle our billing have been long term employees for many years at my office. I have a tenured team, with every team member being licensed. Did you perhaps leave this review for the wrong office? If you did, can you please correct the review. If you did not, can you reach out to me for discussion and resolve? We look forward to clearing the air as bad reviews of this nature affect our small business. Sincerely, Crystal Fuller"
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Sheeraz Gul Tareen

April 30, 2026

5  out of  5
rating by Sheeraz Gul Tareen
"State Farm is an excellent insurance company and their employees are highly professional and genuinely caring people who always take great care of their customers. I have had an excellent experience with Ms. Makayla, Sydney and Madison Hall."
We responded:
"Thank you for your kind words about our team. We're glad to hear that Ms. Makayla, Sydney, and Madison have made your experience with us a positive one. Your feedback is greatly appreciated."
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Megan K

April 24, 2026

5  out of  5
rating by Megan K
"This State Farm office is the best they have the best rates and they really care about you. I spoke with Briaunna and her customer service skills are unmatched made me feel like family. I wish I could give more than 5 stars ! Keep it up State Farm we need more like you!"
We responded:
"Thank you, Megan, for your generous review! We're glad to hear that Briaunna made you feel like family and that you're happy with our rates. Your support means a lot to us."
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Stephanie Bean

April 22, 2026

5  out of  5
rating by Stephanie Bean
"Madison was incredibly helpful with understanding our insurance needs. She followed up without being pushy. Thanks for saving us money, too!"
We responded:
"Thank you, Stephanie, for your feedback! It's great to hear that Madison was able to assist you with your insurance needs and help you save money. We appreciate your support."
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brian bischoffberger

April 22, 2026

5  out of  5
rating by brian bischoffberger
"Heather was extremely helpful and very knowledgeable! Highly recommended!"
We responded:
"Thank you, Brian, for your kind words about Heather. We're glad to hear she was helpful and knowledgeable. Your recommendation means a lot to us. "
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Conrad Hoel

April 21, 2026

5  out of  5
rating by Conrad Hoel
"This insurance firm has been the most personable and well-organized insurance firm I've ever worked with. Thank you guys so much!"
We responded:
"Thank you, Conrad, for your kind words and the perfect rating! We're glad to hear that you've had a positive experience with our team. If you ever need anything else, feel free to reach out! "
Profile photo of carlos gerado isairias

carlos gerado isairias

April 21, 2026

5  out of  5
rating by carlos gerado isairias
"Excellent"
We responded:
"Thank you, Carlos, for your excellent review! We're glad to know you had a positive experience with our insurance agency. If you have any questions or need further assistance, feel free to reach out."
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Alfonso Hernandez

April 17, 2026

5  out of  5
rating by Alfonso Hernandez
"Huge shoutout to Melissa and Sydney for helping me with all my insurance needs. They are swift and very efficient and the customer service is top tier!"
We responded:
"Thank you, Alfonso, for your shoutout to Melissa and Sydney! We're glad to hear they provided swift and efficient service for your insurance needs. Your feedback means a lot to us."
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silvia H.

April 17, 2026

5  out of  5
rating by silvia H.
"Mitchel was Super engaged, professional , very knowledgeable, answered all my questions, and gave me a great price for my insurance needs. I was with GEICO but it was so pricey and I have the same insurance needs policy for 3 of the price , and with more human contact instead of dealing with AI Thank you so much !!!"
We responded:
"Thank you, Silvia, for sharing your experience with Mitchel! It's great to hear that he was able to provide you with a knowledgeable and personal service while offering a better price for your insurance needs. We're glad to have you with us and appreciate your feedback. "
Profile photo of Eric Bonugli

Eric Bonugli

April 15, 2026

5  out of  5
rating by Eric Bonugli
"I don’t speak insurance so I find it wonderful to see how patient the team at Crystal Fuller is with me and all my policies. Special shout out today for Heather and the great work she did and all the money she saved me! This classic beauty is now fully covered."
We responded:
"Thank you, Eric, for sharing your experience with us. We're glad Heather could assist you with your policies and help save you money. Your classic beauty is in good hands with our team. "
Profile photo of Z Z (Z)

Z Z (Z)

April 10, 2026

5  out of  5
rating by Z Z (Z)
"Truly exceptional service. We switched from “u**A” and cannot be happier with both the process (100% painless) and the level of service. Bottom line…highly recommend calling Amanda and giving her a chance to analyze your current coverage."
We responded:
"Thank you, Z, for sharing your experience with us. We're glad to hear that Amanda made the transition smooth and that you're satisfied with the service. Your recommendation means a lot to us. "
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Annie Harms

April 9, 2026

5  out of  5
rating by Annie Harms
"We got great service. Thank you Melissa and Madison!"
We responded:
"Thank you, Annie, for your feedback! We're glad to hear that Melissa and Madison provided you with great service. Your support means a lot to us."
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patricia de hoyos

April 6, 2026

5  out of  5
rating by patricia de hoyos
"Crystal and Makayla are the best! They answered all my questions and helped so much."
We responded:
"Thank you, Patricia, for your kind words! Crystal and Makayla are delighted to hear they could assist you with all your questions. We appreciate your feedback and support."