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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dhristian Davila

May 9, 2026

5  out of  5
rating by Dhristian Davila
"Jessica Flores was absolutely amazing. 10/10 explained my benefit, handled the call so professionally. She’s absolutely fantastic!"
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Deborah AYALA

May 5, 2026

5  out of  5
rating by Deborah AYALA
"Melissa helped make the change of insurance so easy and stress-free. Thank you Melissa for "like a good neighbor...State Farm is there" I appreciate your expertise and help in sending me my new cards!"
We responded:
"Thank you, Deborah, for sharing your experience! We're glad Melissa could assist in making your insurance transition smooth and stress-free. Your appreciation means a lot to us."
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Steven Dalrymple

May 1, 2026

5  out of  5
rating by Steven Dalrymple
"Sydney is great - personable and on top of things. Appreciate the support and effort."
We responded:
"Thank you, Steven, for your kind words about Madison. We're glad to hear she provided you with professional service. We appreciate you taking the time to leave us a review!"
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janae bivens

May 1, 2026

5  out of  5
rating by janae bivens
"Mitchell was able to bundle my coverage and keep me well below the budget I had set. Switching from my previous provider to them was quick and simple. Amazing team."
We responded:
"Janae, thank you for your wonderful feedback. We're thrilled to hear that Sarah provided you with exceptional service and helped find the right coverage for you and your daughter. Your satisfaction is our priority, and we appreciate your trust in our team. "
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Julio Ramirez

April 30, 2026

5  out of  5
rating by Julio Ramirez
"Mitchell was amazing he's been working with me for over a year and has been super patient and understanding. I appreciate all he did in trying to get the right price and policy that fit my needs. If he wasn't persistent and willing to work with me I may have taken my business elswhere."
We responded:
"Thank you so much, Julio, for sharing your experience with Mitchell! It’s wonderful to hear how his patience and understanding made such a difference in finding the perfect policy for you. We truly appreciate your trust and can’t wait to continue serving your insurance needs!"
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Dave D

April 30, 2026

1  out of  5
rating by Dave D
"Terrible experience. Never ending issues with inaccurate withdrawals. Poor follow up and knowledge from the staff. They all seem new and like they are still learning the basics."
We responded:
"Hi Dave. We looked into our records and couldn't find a customer by your name and last initial. We also could not recall a customer in the past few months that was upset about inaccurate withdrawals. We would love the opportunity to review your bill and help explain it. Rates and withdrawal amounts only change if a policy change was made or perhaps at renewal. It is our office policy to return all calls and emails by end of day, and we strictly adhere to twice a week trainings - for 17 years straight. Additionally, Sydney and Bobbie who handle our billing have been long term employees for many years at my office. I have a tenured team, with every team member being licensed. Did you perhaps leave this review for the wrong office? If you did, can you please correct the review. If you did not, can you reach out to me for discussion and resolve? We look forward to clearing the air as bad reviews of this nature affect our small business. Sincerely, Crystal Fuller"
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Sheeraz Gul Tareen

April 30, 2026

5  out of  5
rating by Sheeraz Gul Tareen
"State Farm is an excellent insurance company and their employees are highly professional and genuinely caring people who always take great care of their customers. I have had an excellent experience with Ms. Makayla, Sydney and Madison Hall."
We responded:
"Thank you for your kind words about our team. We're glad to hear that Ms. Makayla, Sydney, and Madison have made your experience with us a positive one. Your feedback is greatly appreciated."
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Megan K

April 24, 2026

5  out of  5
rating by Megan K
"This State Farm office is the best they have the best rates and they really care about you. I spoke with Briaunna and her customer service skills are unmatched made me feel like family. I wish I could give more than 5 stars ! Keep it up State Farm we need more like you!"
We responded:
"Thank you, Megan, for your generous review! We're glad to hear that Briaunna made you feel like family and that you're happy with our rates. Your support means a lot to us."
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Stephanie Bean

April 22, 2026

5  out of  5
rating by Stephanie Bean
"Madison was incredibly helpful with understanding our insurance needs. She followed up without being pushy. Thanks for saving us money, too!"
We responded:
"Thank you, Stephanie, for your feedback! It's great to hear that Madison was able to assist you with your insurance needs and help you save money. We appreciate your support."
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brian bischoffberger

April 22, 2026

5  out of  5
rating by brian bischoffberger
"Heather was extremely helpful and very knowledgeable! Highly recommended!"
We responded:
"Thank you, Brian, for your kind words about Heather. We're glad to hear she was helpful and knowledgeable. Your recommendation means a lot to us. "
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Conrad Hoel

April 21, 2026

5  out of  5
rating by Conrad Hoel
"This insurance firm has been the most personable and well-organized insurance firm I've ever worked with. Thank you guys so much!"
We responded:
"Thank you, Conrad, for your kind words and the perfect rating! We're glad to hear that you've had a positive experience with our team. If you ever need anything else, feel free to reach out! "
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carlos gerado isairias

April 21, 2026

5  out of  5
rating by carlos gerado isairias
"Excellent"
We responded:
"Thank you, Carlos, for your excellent review! We're glad to know you had a positive experience with our insurance agency. If you have any questions or need further assistance, feel free to reach out."
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Alfonso Hernandez

April 17, 2026

5  out of  5
rating by Alfonso Hernandez
"Huge shoutout to Melissa and Sydney for helping me with all my insurance needs. They are swift and very efficient and the customer service is top tier!"
We responded:
"Thank you, Alfonso, for your shoutout to Melissa and Sydney! We're glad to hear they provided swift and efficient service for your insurance needs. Your feedback means a lot to us."
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silvia H.

April 17, 2026

5  out of  5
rating by silvia H.
"Mitchel was Super engaged, professional , very knowledgeable, answered all my questions, and gave me a great price for my insurance needs. I was with GEICO but it was so pricey and I have the same insurance needs policy for 3 of the price , and with more human contact instead of dealing with AI Thank you so much !!!"
We responded:
"Thank you, Silvia, for sharing your experience with Mitchel! It's great to hear that he was able to provide you with a knowledgeable and personal service while offering a better price for your insurance needs. We're glad to have you with us and appreciate your feedback. "
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Eric Bonugli

April 15, 2026

5  out of  5
rating by Eric Bonugli
"I don’t speak insurance so I find it wonderful to see how patient the team at Crystal Fuller is with me and all my policies. Special shout out today for Heather and the great work she did and all the money she saved me! This classic beauty is now fully covered."
We responded:
"Thank you, Eric, for sharing your experience with us. We're glad Heather could assist you with your policies and help save you money. Your classic beauty is in good hands with our team. "
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Z Z (Z)

April 10, 2026

5  out of  5
rating by Z Z (Z)
"Truly exceptional service. We switched from “u**A” and cannot be happier with both the process (100% painless) and the level of service. Bottom line…highly recommend calling Amanda and giving her a chance to analyze your current coverage."
We responded:
"Thank you, Z, for sharing your experience with us. We're glad to hear that Amanda made the transition smooth and that you're satisfied with the service. Your recommendation means a lot to us. "
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Annie Harms

April 9, 2026

5  out of  5
rating by Annie Harms
"We got great service. Thank you Melissa and Madison!"
We responded:
"Thank you, Annie, for your feedback! We're glad to hear that Melissa and Madison provided you with great service. Your support means a lot to us."
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patricia de hoyos

April 6, 2026

5  out of  5
rating by patricia de hoyos
"Crystal and Makayla are the best! They answered all my questions and helped so much."
We responded:
"Thank you, Patricia, for your kind words! Crystal and Makayla are delighted to hear they could assist you with all your questions. We appreciate your feedback and support."
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Scott Shaver

April 5, 2026

5  out of  5
rating by Scott Shaver
"We have been a State Farm Client for more than 30 years. Moved to New Mexico for five and now back in Texas we knew we would go right back to Crystal’s agency for All of our insurance needs. Julie, her associate assigned to us made this transfer extremely easy. Thank You Julie for the great job on getting us situated and we are so happy to be back with such a great team!!"
We responded:
"Thank you, Scott, for your loyalty and for choosing us again for your insurance needs. We're glad to hear that Julie made your transition back to Texas seamless. Welcome back to the team!"
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Barbara jams Boston

April 2, 2026

5  out of  5
rating by Barbara jams Boston
"I loved my experience with Crystal Fuller State Farm. They offer so many different products and very helpful in assisting me decide what’s best for me. Great service and support from agents Mitchell and Melissa. Thank you so much and I will be referring ALL my friends and family"
We responded:
"Thank you, Barbara, for sharing your experience with us! We're glad Mitchell and Melissa could assist you in finding the right products. Your referrals mean a lot to us. "
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Cliff Todd

April 1, 2026

5  out of  5
rating by Cliff Todd
"Julie helped me out tremendously she is good and quick and she was very nice and considerate"
We responded:
"Thank you, Cliff, for sharing your experience! It's great to hear that Julie was able to assist you efficiently and with such care. We appreciate your feedback and look forward to serving you again."
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Joel Jose

April 1, 2026

5  out of  5
rating by Joel Jose
"Amazing people and great service. I cannot recommend Crystal Fuller’s State Farm office enough! The level of service and support here is truly top-tier. A huge thank you to Cayman and Amanda, at the North SA bitters location, both went above and beyond to ensure I was taken care of. They made the entire process seamless and stress-free for me."
We responded:
"Thank you, Joel, for your generous review! We're glad to hear that Cayman and Amanda at the North SA Bitters location made your experience seamless and stress-free. Your recommendation means a lot to us."
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Leticia Rodriguez

April 1, 2026

5  out of  5
rating by Leticia Rodriguez
"Julie was great! She is detail oriented,professional and very friendly"
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Ali Hon

April 1, 2026

5  out of  5
rating by Ali Hon
"I being having nothing than great experience with Crystal Fuller State Farm Insurance, don't know how many years I being with them and they always being there for me, my new Agent Julie Goodhew, she's being amazing a patient with me on so many questions I make, she's always give me the options to choose of every type of insurance I being needing, thank you your guys for your help. 🤗"
We responded:
"Thank you, Ali, for sharing your experience with us! It's great to hear that Julie has been so helpful and patient with your insurance needs. We appreciate your continued trust in our team. "
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Ryan Childers

March 31, 2026

5  out of  5
rating by Ryan Childers
"State Farm was able to save me money by bundling my home and auto. Melissa made the Drive safe and save set up super easy. Crystal went above and beyond by assisting me with my retirement planning needs.Her office staff are very knowledgeable and extremely helpful."
We responded:
"Thank you, Ryan, for sharing your experience! It's great to hear that Melissa made the Drive Safe and Save setup easy and that we could assist with your retirement planning. We're glad our team could help you save money and provide knowledgeable support. Thanks again!"