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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bilal Zubair

Bilal Zubair

June 27, 2025

5  out of  5
rating by Bilal Zubair
"Had an amazing customer service here and Ms Makayla did explain things quite well. Really appreciate their services"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Nathan Mani

June 27, 2025

5  out of  5
rating by Nathan Mani
"Awesome service by Makayla , I really recommend this agent."
We responded:
"Thank you, Nathan, for your feedback! We're glad to hear that Makayla provided you with awesome service. Your recommendation means a lot to us."
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Darla

June 25, 2025

5  out of  5
rating by Darla
"Bethany was very helpful and prompt with my request. The service is always be exceptional!"
We responded:
"Thank you, Darla, for your feedback! It's great to hear that Bethany was able to assist you promptly and that you consistently receive exceptional service. We appreciate your support and look forward to continuing to serve you."
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Mark Christy

June 25, 2025

5  out of  5
rating by Mark Christy
"I was helped by Blayne McKay on auto and home insurance. It was a great experience, he was great, saved me money with a greater product."
We responded:
"Thank you, Mark, for your feedback! We're glad to hear that Blayne was able to assist you with your auto and home insurance needs and help you save money. We appreciate your support and look forward to serving you in the future."
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Natalie Kuhn

June 23, 2025

5  out of  5
rating by Natalie Kuhn
"Bethany Kendrick was amazing working with. She was prompt and very professional getting me a quote and policy quickly."
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twistd b

June 19, 2025

5  out of  5
rating by twistd b
"Julie is my point of contact at State Farm. I absolutely love her!!! She very friendly! Julie makes sure I am well taken care of."
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Danny Welch

June 17, 2025

5  out of  5
rating by Danny Welch
"Thanks to Taylor and the staff because they are always great to me. I pay my account in person because of the helpful people. Had great service from Sydney Arnold. She is very knowledgeable."
We responded:
"Thanks so much for the awesome review, Danny! We appreciate you! "
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Tex Lane

June 16, 2025

5  out of  5
rating by Tex Lane
"Sydney to the RESCUE!!! Thank you Sydney for answering all my questions and getting my paperwork to me QUICKLY! You are a ROCKSTAR!! Thank you Sydney!!"
We responded:
"Thank you, Tex, for your kind words and fantastic review! We're glad Sydney could assist you efficiently and make your experience a positive one. Your feedback means a lot to us."
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Raymundo Escamilla

June 13, 2025

5  out of  5
rating by Raymundo Escamilla
"Bethany offered a great service! She was very kind when speaking to her."
We responded:
"Thank you, Raymundo, for sharing your experience with Bethany's service! We're glad to hear she was kind and helpful. If you have any more questions or need assistance, feel free to reach out."
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Jennifer Bueno

June 4, 2025

5  out of  5
rating by Jennifer Bueno
"Thank you Mitchel for your great customer service and getting me a lower premium. I am one happy customer:)"
We responded:
"Thank you, Jennifer, for your kind words and for sharing your experience with us. We're glad to hear that Mitchel was able to assist you with your premium. Your satisfaction is important to us, and we appreciate your feedback."
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Raj Medapati

June 2, 2025

5  out of  5
rating by Raj Medapati
"They were incredibly helpful and responsive when I needed an insurance quote at the very last minute. They worked quickly and efficiently, delivering a competitive quote just in time to meet my deadline. I truly appreciate their dedication and quick turnaround — highly recommended!"
We responded:
"Thank you, Raj, for your kind words and recommendation! We're glad to hear that our team could assist you promptly and meet your deadline. Your feedback is greatly appreciated."
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Darrell

May 30, 2025

5  out of  5
rating by Darrell
"Great personal service! Can't beat this team"
We responded:
"Thank you for taking the time to leave us a review!!"
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Ken Hong

May 29, 2025

5  out of  5
rating by Ken Hong
"Great customer service from Madison Hall, one of the best insurance agents in San Antonio area."
We responded:
"Thank you, Ken, for your kind words about Madison. We're glad to hear that you had a positive experience with our team in San Antonio. Your feedback is greatly appreciated."
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catarino r

May 28, 2025

5  out of  5
rating by catarino r
"Thank you Mrs Sarah for helping and take your time to answer all my questions, Sydney and everyone else for an awesome service."
We responded:
"Thank you, Catarino, for your kind words and for recognizing Mrs. Sarah, Sydney, and the team. We're glad to hear that you received the support and answers you needed. Your feedback is greatly appreciated!"
Profile photo of Gabriel Pena

Gabriel Pena

May 22, 2025

5  out of  5
rating by Gabriel Pena
"Sarah is great! She offered me options on coverage for my future & kept in touch with me. I’d recommend her services to anyone. Very pretty too😍"
We responded:
"Thank you, Gabriel, for sharing your positive experience with Sarah. We're glad to hear she provided you with helpful options and maintained good communication. Your recommendation means a lot to us!"
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Charles Rankin

May 20, 2025

5  out of  5
rating by Charles Rankin
"Great, professional and friendly service that has met my needs."
We responded:
"Thank you, Charles! Welcome back to your State Farm Family! :-) "
Profile photo of Jill Thurber, Ph.D.

Jill Thurber, Ph.D.

May 16, 2025

5  out of  5
rating by Jill Thurber, Ph.D.
"Mitchell was very helpful, going the extra mile to find discounts on both our auto and home insurance policies."
We responded:
"Thank you so much Jill for the kind review about Taylor! Thank you for trusting us with your insurance needs! "
Profile photo of Conrad Hoel

Conrad Hoel

May 15, 2025

5  out of  5
rating by Conrad Hoel
"This, the insurance firm has been the most personable and uh, well organized insurance firm I've ever worked with. Thank you guys so much!"
We responded:
"Thank you, Conrad, for your kind words and the perfect rating! We're glad to hear that you've had a positive experience with our team. If you ever need anything else, feel free to reach out! "
Profile photo of Otho Nugent

Otho Nugent

May 12, 2025

5  out of  5
rating by Otho Nugent
"Excellent customer service quick and easy insurance tks 🙂"
We responded:
"Thank you, Otho, for your kind words and for taking the time to share your experience with us. We're glad to hear that you found our service quick and easy. If you have any more questions or need assistance in the future, feel free to reach out."
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J. Leal

May 12, 2025

5  out of  5
rating by J. Leal
"I'm glad I called. Saved me a $100 a month compared to usaa, and it was quick and easy to start my policy"
We responded:
"Thank you, J. Leal, for telling us about your experience. We're glad we could help you save money and make things quick and easy. If you have more questions or need help, just reach out anytime."
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Brian Quintanilla

May 10, 2025

5  out of  5
rating by Brian Quintanilla
"Amazing and simple experience with not just getting insured but with the sales representative . Would absolutely recommend!!"
We responded:
"Thank you, Brian, for sharing your experience! We're glad to hear that our team made the process straightforward for you. We appreciate your recommendation and look forward to serving you in the future."
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Hilton Maddox

May 7, 2025

5  out of  5
rating by Hilton Maddox
"I have been very impressed by the level of professionalism that I have received from everyone at this office. Will continue to use them as well as recommend them to others."
We responded:
"Thank you, Hilton, for your kind words and for choosing our office for your insurance needs. We're glad to hear that our team's professionalism has made a positive impact on your experience. We appreciate your recommendations and look forward to continuing to serve you."
Profile photo of Carol Maniscalco

Carol Maniscalco

May 5, 2025

4  out of  5
rating by Carol Maniscalco
"Very patient and all technical terms are explained"
We responded:
"Thank you, Carol, for your feedback. We're glad to hear that you found our explanations clear and that we took the time to address your questions. If there's anything else we can assist you with, please feel free to reach out."
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JoAnn Herring

April 30, 2025

5  out of  5
rating by JoAnn Herring
"Just wanted to take a moment to leave a review regarding my experience in gathering insurance options from Jerry Soto. Jerry provided excellent customer service, he was extremely knowledgeable regarding my insurance options and answered all my questions. Thank you keep up the good work!!!"
We responded:
"Thank you so much, JoAnn, for sharing your experience with us. We're truly glad to hear that Jerry was there for you and was able to assist you effectively. Your feedback means a lot to us, and we genuinely look forward to continuing to support you in any way we can."
Profile photo of Logan Ball

Logan Ball

April 29, 2025

5  out of  5
rating by Logan Ball
"Mitchell is fantastic, Crystal is fantastic. These will be our go-to-agency indefinitely. So helpful and calm, Mitchell makes the process so easy, and really makes you feel like you can sit back and relax. His hard work is very much appreciated."
We responded:
"Thank you, Logan, for your kind words and for choosing us as your go-to agency. We're glad to hear that Mitchell and I have made your experience smooth and relaxing. Your appreciation means a lot to us, and we're here whenever you need assistance."