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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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christina watson

July 28, 2026

5  out of  5
rating by christina watson
"Julie was amazing! The entire office made sure that I have all of the details for my new policy and that I had the best rates for my home and auto"
We responded:
"We’re so glad to hear this, Christina! Knowing Julie and the team helped make the process smooth while finding coverage options that fit your needs means a lot. We appreciate the opportunity to assist you and are always happy to help with any future questions."
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Andrew Addison

July 27, 2026

5  out of  5
rating by Andrew Addison
"Mitchell is extremely knowledgeable, responsive, and thorough! Savings were substantial to make the transaction a no brainer. Highly recommend!"
We responded:
"Andrew, your recommendation is greatly appreciated! It's wonderful to know that Mitchell's expertise and responsiveness positively influenced your experience with our agency. We're thrilled that you discovered significant savings, and we're here to help with any of your future insurance needs."
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Donna Lilly

July 24, 2026

5  out of  5
rating by Donna Lilly
"Mitchell was recommended by my daughter and I can see why. Mitchell made the process to switch my bundled insurance to State Farm easy. With a few questions we added significantly to my current coverage as well as we added a new additional policy. Even with that, the move to State Farm is saving me about $130 monthly. Hopefully it's never needed, but I feel good about this switch to State Farm!"
We responded:
"It’s wonderful to hear from you, Donna! We’re thankful Mitchell was able to make your switch to State Farm feel effortless and help you find a policy that better aligns with your needs and budget. We appreciate your trust and are always here to assist."
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Eugene Hoppe

July 22, 2026

5  out of  5
rating by Eugene Hoppe
"I spoke with Jennifer today about a new auto policy. She was so patient and kind in helping me with questions and concerns. Very professional. She managed to fulfill my insurance needs smoothly and completely. She also made me aware of some other insurance that I will most likely obtain. Thank you very much."
We responded:
"We’re glad you chose our team to help with your insurance needs, Eugene. Jennifer was happy to assist with your auto policy and provide the information needed to help you make confident coverage decisions. Thank you for sharing your experience!"
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Jake Encino

July 22, 2026

5  out of  5
rating by Jake Encino
"Just switched today, Julie made it easy and explained everything to me. I appreciate the customer service she provided! Thanks again Julie!"
We responded:
"Jake, your kind words mean a lot to us! We’re pleased Julie was able to guide you through your switch and provide the level of service that made the process easy. Thank you for choosing our agency!"
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Isabella Costello

July 22, 2026

5  out of  5
rating by Isabella Costello
"As someone getting insurance for the first time, Cayman helped make the processes calm and affordable. He explained every detail on the coverage I was getting in a comprehensible way. I would recommend this agency for anyone in need of insurance."
We responded:
"Isabella, welcome to the insurance family! We’re grateful you trusted us with such an important first step and are happy Cayman was able to make everything feel simple and stress-free. We appreciate your recommendation and look forward to being here whenever you need us."
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Brian Yim

July 17, 2026

5  out of  5
rating by Brian Yim
"Great and friendly experience with Crystal. Thank you for all your help!"
We responded:
"We’re grateful you chose our team, Brian! It’s wonderful to know your experience was such a positive one. Thank you for your support—we’re always happy to help with whatever comes next."
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Gihan Cardona

July 16, 2026

1  out of  5
rating by Gihan Cardona
"Honestly disappointed with how they treated me for wanting to close out my renter’s policy. Some of the questions with wanting to close out were a little pushy. I spoke with Bethany Kendrick and when she asked why I wanted to cancel and I told her I just wanted to cancel, she scoffed/laughed over the phone. Nothing I said needed that type of response and it displayed a lack of professionalism. I wish I had a chance to speak to Crystal herself as I have experience working for State Farm and I was shocked that they allow their staff to speak this way. I transferred my policies to another agent and they have been nothing short of friendly with me. Would not recommended based off my experience with Bethany.

Update: Crystal called me, but not to discuss the behavior of her employee. It actually turned out quite invasive. She mentioned personal details on my employment, my friend’s employment, our location out in Colorado, mentioned my new agent/location. I would say the lack of professionalism extends out to the agent. This is my first time ever speaking to her and it was not great or impressionable besides being scared and feeling threatened for speaking up on my experience. What could be handled as simply, “I’m sorry and we will make sure that we fix this so it does not happen again” has definitely escalated. My friend removed her review as in the moment she was just as upset with me and for me due to my experience along with the research she did for her employment. I am leaving this up to strongly advocate against business here."
We responded:
"HI Gihan, I am truly sorry you had this experience. Bethany has worked in my office for over 6 years and I have never received a complaint like this. I am utterly shocked. I have discussed this call with her for better understanding and it appeared she followed our normal process of asking for a new address for refund and processing with your request.
As the agent, I typically do not call on renter's cancellations. This is something that my team of 22 employees is more than capable in handling. We have experienced two fire total losses, four death claims and severe flooding in our area in the past week. My priorities have pulled me in other directions in the past week.
Your post is disheartening especially working as a State Farm Agent staff member previously and knowing how damaging this is for an Agent and small business owner. If you had asked to speak to me, I return all calls and emails by end of day, everyday. I truly care about my business and my customers as you can see on the countless other 5 star reviews.
I wish you the best in your new city with your new agent. I hope he can fulfill your expectations.
Update: After our conversation, I respectfully ask that you stop asking friends to leave bad reviews for my business when they have never done business with me. This behavior is malicious and hateful and we are very confused on why we are being targeted in this way.
Best regards, Crystal "
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Luis Rodriguez

July 14, 2026

5  out of  5
rating by Luis Rodriguez
"Great experience came to State Farm looking for a better rate and Ms. Flores helped me out, made it easy and fast to get situated with the new policy. Whole process was less than a hour and super friendly and knowledgeable individual."
We responded:
"It's wonderful to hear that Ms. Flores was able to assist you efficiently and provide a smooth transition to your new policy. Luis, we are so appreciative that you took the time to leave this! Thank you for trusting our team—we’re always here to support you."
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Jamie Donohue

July 10, 2026

5  out of  5
rating by Jamie Donohue
"Heather is the most helpful and pleasant representative that I have ever had the pleasure of speaking with!! She explains all the steps of how to navigate through the system to get my car fixed and back on the road. As a Customer Service representative myself I enjoy speaking with her because I know in the end I will understand everything that I need to know or do for the situation."
We responded:
"Helping make the process easier for our customers is what we strive for every day. Jamie, thank you for your kind words and for recognizing Heather's efforts! We're glad she could provide clear guidance while assisting you with your car repair needs. We appreciate your trust and are always here to help."
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GLORIA SAN MIGUEL

July 8, 2026

5  out of  5
rating by GLORIA SAN MIGUEL
"Jessica Flores did an outstanding job!
She provided wonderful service, very patient, and explained all the coverages to make sure I was covered adequately.
I appreciate all the time she spent with me. After reviewing lines of businesses I made the decision to leave my insurance company of 39 years and work with State Farm!
Thank yoy"
We responded:
"Hearing about your experience is wonderful, Gloria. We’re pleased that Jessica was able to answer your questions and explain your coverage clearly. Thank you for placing your trust in our team and welcoming State Farm as your new insurance provider!"
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Daniel & Rebecca Plante

July 2, 2026

5  out of  5
rating by Daniel & Rebecca Plante
"Crystal and staff are amazing, definitely love holiday season with the pie give aways and love the staff for quick responses!!!"
We responded:
"Daniel & Rebecca, thanks for choosing us. We’re really glad we could help and make things easy for you. We appreciate you taking the time to leave this!"
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catarino r

July 2, 2026

1  out of  5
rating by catarino r
"disappointed"
We responded:
"Thank you, Catarino, for your kind words and for recognizing Mrs. Sarah, Sydney, and the team. We're glad to hear that you received the support and answers you needed. Your feedback is greatly appreciated!"
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Jeni Deck

June 29, 2026

5  out of  5
rating by Jeni Deck
"Since I moved to Texas almost 4 years ago, I have been using this office at one point it was expensive and I switched, but I wasn’t really happy so I came back when Melissa reached out she is excellent and I really have appreciated them and just feel more secure with my renters insurance and my auto. Please feel free to reach out to them and know that you will be well taken care of. Thank you again Melissa And Crystal!"
We responded:
"Jeni, your feedback means so much—thank you! We’re happy Melissa and our team could help you feel secure and supported with your insurance needs. We truly value your trust and recommendation."
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Domingo Gomez

June 29, 2026

5  out of  5
rating by Domingo Gomez
"Mitchell was of great help.got me best coverage rate. Thank you 👍"
We responded:
"You definitely made us smile today, Domingo! Thanks for taking the time to share your experience—it means more than you know."
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Mel S

June 26, 2026

5  out of  5
rating by Mel S
"Heather was on the ball. She was very professional and got my questions answered in a timely manner. Everyone at State Farm with Crystal Fuller is awesome. I’ve been with them for many many many years"
We responded:
"We can’t thank you enough for this awesome review, Mel! Knowing we made your experience a great one means the world to us. Thank you for being a loyal customer for so many years.
"
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pig199fly200

June 25, 2026

5  out of  5
rating by pig199fly200
"Madison was super friendly and helpful and she answered all of my questions. I was a little nervous about leaving another company after 36 years, but State Farm is saving me over $100/mo!

Happy so far with my decision to switch - Thank you, State Farm!"
We responded:
"Thank you for sharing your experience! We're glad Madison could assist you and ease the transition after 36 years with another company. It's great to hear that you're happy with your decision and the savings you're experiencing."
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Jennifer Bueno

June 18, 2026

5  out of  5
rating by Jennifer Bueno
"Thank you, Mitchel, for your awesome customer service and for getting my commercial policy with the most affordable premium and better coverage."
We responded:
"Thank you, Jennifer, for your kind words and for sharing your experience with us. We're glad to hear that Mitchel was able to assist you with your premium. Your satisfaction is important to us, and we appreciate your feedback."
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David Towery

June 12, 2026

5  out of  5
rating by David Towery
"I recently had three matters relating to my various insurance policies for automobiles, personal property and liability insurance. All three matters required instant attention and Sydney did not disappoint. All three matters were immediately addressed by Sydney and resolved successfully. State Farm is a great insurance company because of people like Sydney."
We responded:
"Thank you, David, for sharing your experience. It's great to hear that Sydney was able to promptly and effectively address your insurance needs. We're grateful to have her on our team and appreciate your trust in us."
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MrS62am

June 4, 2026

5  out of  5
rating by MrS62am
"Their customer service is excellent"
We responded:
"Thank you for your feedback. We're thrilled to hear that you had an excellent experience with our customer service team. Your support and trust mean a great deal to us, and we appreciate the opportunity to serve you."
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Gabriel Perez

June 1, 2026

5  out of  5
rating by Gabriel Perez
"mitchell was very helpful, was very considering. mitchell helped me a lot i recommend him! you’re not just a client to him, you’re family. helps & recommends what’s best for you!"
We responded:
"Thank you, Gabriel, for sharing your experience with Mitchell. It's great to hear how he made you feel like family and prioritized your needs. We appreciate your recommendation and are here to assist you anytime!"
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Susan Strock

June 1, 2026

5  out of  5
rating by Susan Strock
"Mitchell is excellent to work with. He answered all of my questions and took the time to make sure I understood. He was patient and sensitive to my personal circumstances. He treated me like a friend. The office has been excellent as well. Very responsive and throw dealing with my personal case."
We responded:
"Thank you, Susan, for sharing your experience with Mitchell and our office. We're glad to hear that he was able to address your questions and provide the support you needed. Your feedback is invaluable to us, and we're here whenever you need assistance."
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Sunrise Tire & Auto

May 30, 2026

5  out of  5
rating by Sunrise Tire & Auto
"Quick response saved me $300.00 and knows exactly what she is doing.Thank you Madison"
We responded:
"Thank you, Sunrise Tire & Auto, for sharing your experience! We're glad Madison's quick response was helpful and saved you money. We appreciate your feedback and look forward to assisting you in the future."
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chad nguyen

May 29, 2026

5  out of  5
rating by chad nguyen
"The team here at Crystal Fuller State Farm are great. They have helped me immensely with my home/auto coverage needs."
We responded:
"Thank you, Chad, for your kind words. We're glad to hear that our team was able to assist you with your home and auto coverage needs. Your support means a lot to us!"
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Denise Ontiveros

May 27, 2026

5  out of  5
rating by Denise Ontiveros
"excellent, efficient and less expensive!"
We responded:
"Thank you, Denise, for your feedback! We're glad to hear you found our service excellent, efficient, and cost-effective. Your support means a lot to us."