State Farm® Insurance Agent Crystal Fuller

"Thank you, Brea, for your kind words and for being with us for the past three years. We're thrilled to hear about your savings and that Sydney has been able to assist you so effectively. Your recommendation means a lot to us, and we're here whenever you need us!"

"Thank you, China Jason, for your wonderful feedback! We're thrilled to hear about your positive experience and that Sydney has been able to assist you so well. We appreciate your loyalty over the past two years and look forward to continuing to serve you."

"Thank you, Michael, for your kind words! We're thrilled to hear that you found our service awesome and our prices affordable. We look forward to continuing to meet your insurance needs."

"Aiyana, thank you for sharing your wonderful experience with Bethany. We're thrilled to hear she provided such professional and patient service, ensuring you understood your coverage. Your feedback is greatly appreciated and will be shared with Bethany. "

"Janae, thank you for your wonderful feedback. We're thrilled to hear that Sarah provided you with exceptional service and helped find the right coverage for you and your daughter. Your satisfaction is our priority, and we appreciate your trust in our team. "

"Judy, hearing about your positive experience with Sarah makes our day. We appreciate your trust in our agency and are always here to help!"

"Christina, finding the right coverage is important, and we’re so glad that Sarah could help you with that. Thanks for your trust in our agency—we’re always here to help! "

"Thank you, Joshua, for your valuable feedback regarding Sarah Gartin. We are pleased to learn about your positive experience and appreciate your recommendation. Your satisfaction is our top priority, and we are glad that Sarah was able to assist you effectively. Please do not hesitate to reach out if you require any further assistance."

"Christlyn, your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "

"Yana, we take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"

"Thanks, Kimberly, for your great review! We're glad Sydney helped you find the best rates for your family. Your recommendation is appreciated. If you need more assistance, feel free to reach out."

"Thank you, Albert, for your fantastic review! We're thrilled to know that Jacob made your transition seamless and professional. We truly appreciate your trust in us after 24 years with USAA. If you need any additional assistance, please don't hesitate to reach out."

"Thank you so much for the awesome review! We appreciate you! "

"Thank you for taking the time to leave us a five-star review, Larry! We truly appreciate it and are glad to hear that we could provide the support and coverage you needed."

"Thank you, Cesar, for your great review! We're happy to hear that you chose us for your personal and business insurance needs. We really appreciate your trust. We're always here to help you whenever you need us."

"Thank you, Richard! We value building lasting relationships with our customers, and we’re thrilled to have you as a member of our insurance family!"

"Thank you, Marc, for your wonderful feedback! We're delighted to hear that Jacob was able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in us. If you have any further questions, feel free to reach out."

"Thank you, Hannah, for your positive review. We are pleased to hear that you are satisfied with our pricing and customer service. If you require any assistance, please do not hesitate to reach out."

"Thank you, Tx Girl, for your great feedback! We're happy to hear you had a good experience with Jacob. Your satisfaction is important to us, and we appreciate your kind words. If you need any more help, just let us know!"

"Thank you so much, Jarrett, for your kind words about Crystal and her amazing team! We truly appreciate your feedback and completely understand your concerns about State Farm's policies. Your insights mean a lot to us, and we're committed to building strong relationships with our clients. We can't wait to serve you again in the future!"

"Thank you, Camden, for your wonderful feedback! We're thrilled to hear about your positive experience with Cayman. Ensuring our clients receive prompt and efficient service is our priority. We appreciate your trust in us for your home insurance needs."

"Hi Bethany, I am so disheartened to see this review. I know we have met in person and we also work with your family members. I have reached out to you to discuss, and I sincerely hope to hear back from you. 1) Communication- It is our urgent and #1 priority to contact customers in multiple ways when we have returned payments to notify customers that their coverage will cancel. We text, email and call. The emails are State Farm automated, and the texts and calls are from our office. Our customers have always appreciated the communication, and it is in no way intended to be harsh or upsetting. We send hundreds of these out per day and this is the first we have received this feedback. Although we cannot change State Farm emails, we will review our scripts per your suggestion. 2) I am in the office every day. Your family even has my cell phone. I have never received a phone message, email or direct call. I would have loved to help you! We also have nearly 20 staff in my office and in full transparency, I typically do not personally handle billing issues but I have a very trained and qualified team that does. I see you have worked directly with four of them to resolve your account. 3 & 4) When you call to file a claim we must file it. I understand it is frustrating to pay your deductible with your own insurer. If someone else is liable, you do not have to pay your deductible, and I agree that is much nicer. The claim with us was promptly closed at your request. I would like to visit with you to see how we can improve here. The claim was closed and not handled by State Farm. 5.) You must have rental coverage on your policy for rental to pay out. Regarding damage to a rental vehicle, as per your statement, you did not cause damage to a rental. Why would State Farm pay if you can prove you did not damage it? We get these rental vehicle claims often and have experience in handling these and working with rental agencies. We are glad to work with you to communicate the process. We are a small business, we are staffed far more than most State Farm offices, and we pride ourselves in the customer service we provide. I sincerely would like to hear from you to resolve this and move forward in a positive way and with mutual respect. Our policyholders are like family to us. We would love for you to come by, put faces with names of those that have helped you along the way and have a start fresh with building our relationship. We will seek to improve and also provide understanding. All my best. I hope to hear back from you. Sincerely, Crystal Fuller "

"We’re so lucky to have wonderful customers like you, Jennifer! Thanks for the kind words—our team is always here whenever you need us. "

"Thank you for your valuable feedback, Christian. We are pleased to learn that Sarah facilitated a smooth and informative experience during your life insurance process. Your satisfaction is our top priority, and we appreciate your trust in our services. Please do not hesitate to contact us if you require any further assistance."